SHIPPING & RETURNS

Shipping and Returns Policy

At The Beyond Earth Co, we are committed to providing high-quality products and exceptional customer service. Please review our shipping and returns policy below for more information.

Shipping Information

All orders are processed within 2-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. Shipping times vary depending on your location, and typical delivery times are:

• Domestic Shipping: 5-7 days Standard Shipping

Please note that delays may occur due to unforeseen circumstances such as weather or carrier issues. If you experience a significant delay, please contact our customer service team at: customerservice@beyondearthco.com

Returns Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please follow these steps:

1. Contact Customer Service: Email us at: customerservice@beyondearthco.com
   with the subject line "Return Request" and include the following:
• Order Number
• Several photos of the product
• The reason for your return
  
  
2. Prepare Your Return: Once your return request is approved, please ensure that both the inside and outside of the case are fully cleaned before shipping it back. Unclean cases will not be accepted and may result in your return being refused.
3. Return Shipping: You will be responsible for covering the cost of return shipping. Once we receive and inspect the item, we will process your refund or exchange, as applicable.

Please allow 3-5 days for your return to be processed once we receive it. Refunds will be credited back to the original method of payment.

If you have any further questions or concerns, feel free to reach out to our customer service team. We're here to help!

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